ADDINGTON RACEWAY | ADDINGTON EVENTS CENTRE | ADDINGTON CUP WEEK     
CUSTOMER SURVEY
Name of Event:
Your Name:
Email Address:
Addington Event Centre prides itself on ensuring our customers have a great experience. As we are continually striving to improve our service it would be much appreciated if you would please take time to complete the attached survey relating to your recent event.
1 = Completely Satisfied
2 = Satisfied
3 = Neither satisfied nor dissatisfied
4 = Dissatisfied
5 = Completely dissatisfied
PRE EVENT
Very Good
Very Poor
1 2 3 4 5
Your enquiry was responded to within a timely manner
The level of knowledge of the person handling your enquiry
The information you received was professional and included all relevant information
The level of information given to assist you in your venue selection
Our handling of last minute changes
Your overall initial impression
THE EVENT
Very Good
Very Poor
1 2 3 4 5
On arrival staff reconfirmed all details of your event as per your function sheet and all details were correct
The willingness of staff to assist with your needs
Your satisfaction with the way the room was set-up
The standard of equipment
The variety of selections from our menus
The quality of our menu
The timing of the food service
The selection on our beverage lists
Overall value for money of food and beverage received
POST EVENT
Very Good
Very Poor
1 2 3 4 5
The timely delivery of your account
The accuracy and clarity of the account
The follow-up to your event
Overall, how satisfied were you that the Addington Event Centre assisted in making your event a success?
If you were to hold another event in Christchurch would you come back to Addington Event Centre?
Are there any other comments you would like to make?